Skip to content
  • Discord logoDiscord logo
  • Zendesk logoZendesk logo

Discord + Zendesk

Create Zendesk tickets for new Discord message reactions

Easily manage customer support within your Discord community by creating Zendesk tickets when new reactions appear on messages. With this workflow, each time a user reacts to a message in Discord, a corresponding ticket will be generated in Zendesk, ensuring your support team stays informed and responsive to user feedback. Save time and enhance your customer support process with this seamless automation.

Easily manage customer support within your Discord community by creating Zendesk tickets when new reactions appear on messages. With this workflow, each time a user reacts to a message in Discord, a corresponding ticket will be generated in Zendesk, ensuring your support team stays informed and responsive to user feedback. Save time and enhance your customer support process with this seamless automation.

  1. When this happens...
    DiscordDiscord
    New Reaction on Message

    Triggers when a new Reaction is added to a Message.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • ChannelRequired

    Trigger
    Polling
    Try It
    • Channel typeRequired

    • Emoji

    • Limitation Notice

    Trigger
    Polling
    Try It
    • Forum Channel

    • Ignore previously archived Posts?Required

    Trigger
    Polling
    Try It
    • Forum ChannelRequired

    Trigger
    Polling
    Try It
    • Channel typeRequired

    • Member

    Trigger
    Polling
    Try It
    • UserRequired

    • RoleRequired

    Action
    Write
discord logo
discord logo

About Discord

Discord is an all-in-one voice and text chat for gamers.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories