Discord + Zendesk

Send Discord channel messages for new Zendesk tickets to streamline communication

Stay updated on your Zendesk tickets and improve your team's response time with this handy automation. Whenever a recent ticket is created in Zendesk, this workflow sends a channel message in Discord, keeping your team informed and ready to assist. Maintain seamless communication between your support and chat platforms, ensuring quick resolutions and satisfied customers.

Stay updated on your Zendesk tickets and improve your team's response time with this handy automation. Whenever a recent ticket is created in Zendesk, this workflow sends a channel message in Discord, keeping your team informed and ready to assist. Maintain seamless communication between your support and chat platforms, ensuring quick resolutions and satisfied customers.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerPolling
  2. automatically do this!
    DiscordDiscord
    Send Channel Message

    Post a new message to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
discord logo
discord logo

About Discord

Discord is an all-in-one voice and text chat for gamers.
Learn more

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  • Team Chat

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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  • Customer Support

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