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Dialpad + Zoho CRM

Track Dialpad call states and create new entries in Zoho CRM

This automation helps you keep track of Dialpad call changes instantly by creating a new module entry in Zoho CRM each time a call state changes. Utilizing this workflow ensures you're always updated about call activities in real-time, allowing you to manage and address customer calls effectively in your CRM system. This seamless integration between Dialpad and Zoho CRM helps streamline communication processes, giving you more time to focus on core tasks and client service.

This automation helps you keep track of Dialpad call changes instantly by creating a new module entry in Zoho CRM each time a call state changes. Utilizing this workflow ensures you're always updated about call activities in real-time, allowing you to manage and address customer calls effectively in your CRM system. This seamless integration between Dialpad and Zoho CRM helps streamline communication processes, giving you more time to focus on core tasks and client service.

  1. When this happens...
    DialpadDialpad
    Call State Changed

    Triggers when a call state changes.

    TriggerInstant
  2. automatically do this!
    Zoho CRMZoho CRM
    Create Module Entry

    Creates a new entry in a module

    ActionWrite
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Supported triggers and actions

    • Call StatesRequired

    Trigger
    Instant
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    • Api Docs Info

    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
  • Zoho CRM triggers, actions, and search

    New Contact

    Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
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    • ModuleRequired

    Trigger
    Instant
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    • SMS directionRequired

    Trigger
    Instant
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  • Dialpad triggers, actions, and search

    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write
  • Zoho CRM triggers, actions, and search

    New Lead

    Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
  • Zoho CRM triggers, actions, and search

    New or Updated Contact

    Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
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About Dialpad

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.

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Triggers & Actions