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Dialpad + Slack

Send Slack channel messages for for parked calls in Dialpad

With all the different channels out there, it's understandable why teams can sometimes struggle to keep up with them all. With the Zapier and Dialpad integration, parked calls automatically generate an alert directly in Slack so teams don't have to juggle between multiple platforms to claim a call (or save one).

With all the different channels out there, it's understandable why teams can sometimes struggle to keep up with them all. With the Zapier and Dialpad integration, parked calls automatically generate an alert directly in Slack so teams don't have to juggle between multiple platforms to claim a call (or save one).

  1. When this happens...
    DialpadDialpad
    Call State Changed

    Triggers when a call state changes.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

    • Call StatesRequired

    Trigger
    Instant
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    • Api Docs Info

    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
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    • SMS directionRequired

    Trigger
    Instant
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  • Dialpad triggers, actions, and search

    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write
    • Include Alias

    Trigger
    Instant
    Try It
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About Dialpad

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.

Related categories

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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Triggers & Actions