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How Zapier works

Zapier makes it easy to integrate ChatBot with Google Sheets - no code necessary. See how you can get setup in minutes.

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ChatBot logo
ChatBot
ChatBot logo
ChatBot
1. Choose trigger event
Google Sheets logo
Google Sheets
Google Sheets logo
Google Sheets
2. Choose action
ChatBot logo
1. Select the event
Setup
Test
ChatBot logo
ChatBot
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message" from ChatBot.

Add your action

An action happens after the trigger—such as "Create Spreadsheet Column" in Google Sheets.

You’re connected!

Zapier seamlessly connects ChatBot and Google Sheets, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about ChatBot + Google Sheets integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ChatBot and Google Sheets

What is the first step to integrate ChatBot with Google Sheets?

The first step is to create a Zap in our platform and choose ChatBot as the trigger app. You'll need to link your ChatBot account, allowing us to access your chat interactions.

Can I automatically add new chat data to a Google Sheet?

Yes, by setting up a Zap with ChatBot as the trigger and Google Sheets as the action, you can automatically add new chat entries directly into a Google Sheet every time a specified chat interaction occurs.

What triggers are available for ChatBot in this integration?

We support various triggers such as New Message and New Conversation. These allow you to initiate actions in Google Sheets based on different types of interaction with your chatbot.

How do I update existing rows in Google Sheets from ChatBot conversations?

To update existing rows from ChatBot data, set up an action step in your Zap using 'Update Spreadsheet Row' after triggering with a relevant event in ChatBot.

Is it possible to filter which chats get recorded into Google Sheets?

Absolutely, you can use our built-in filters to specify conditions that must be met for chat data to be captured into your Google Sheet. This helps manage and organize data flow effectively.

Do I need coding skills to integrate these platforms?

No coding skills are required. Our interface allows you to connect ChatBot with Google Sheets through simple steps using Zaps without having to write any code.

What actions can be performed on Google Sheets through this integration?

You can perform various actions such as creating new spreadsheet rows, updating existing rows, or finding specific data entries in your Google Sheet once triggered by a specific chatbot event.

Practical ways you can use ChatBot and Google Sheets

Track chatbot activity in Google Sheets

Keep track of customer or user interactions from ChatBot by automatically sending new messages to a Google Sheets spreadsheet. This helps you monitor user behavior, analyze frequently asked questions, and improve customer engagement over time.

Business Owner
Try it
Export chatbot messages to Google Sheets

Automatically log messages triggered by your ChatBot interactions into Google Sheets. This integration ensures your team has a centralized source to analyze chatbot performance, including user queries or support tickets.

Marketing & Marketing Ops
Use chatbot queries to update project data

When a new message triggers an interaction in ChatBot, automatically update or append project-related data to Google Sheets. This helps project teams capture real-time input or feedback swiftly, keeping project documentation up-to-date.

Project Management

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • ChatBot triggers, actions, and search
    New Message

    Triggers when a user sends a message that triggers the chosen interaction.

    Trigger
    Instant
    Try It
    • No_team_drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    Trigger
    Instant
    Try It
    • Drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    • Trigger column
    Trigger
    Polling
    Try It
    • Drive
    • Spreadsheet
      Required
    Trigger
    Polling
    Try It
    • Drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    Trigger
    Polling
    Try It
    • No_team_drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    • Trigger column
    Trigger
    Instant
    Try It
    • Drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    • Column_name
      Required
    • Index
    Action
    Write

Learn how to automate ChatBot on the Zapier blog

Learn how to automate Google Sheets on the Zapier blog

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About ChatBot
ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
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About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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