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How Zapier works

Zapier makes it easy to integrate ChatBot with Email by Zapier - no code necessary. See how you can get setup in minutes.

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ChatBot
ChatBot logo
ChatBot
1. Choose trigger event
Email by Zapier logo
Email by Zapier
Email by Zapier logo
Email by Zapier
2. Choose action
ChatBot logo
1. Select the event
Setup
Test
ChatBot logo
ChatBot
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message" from ChatBot.

Add your action

An action happens after the trigger—such as "Send Outbound Email" in Email by Zapier.

You’re connected!

Zapier seamlessly connects ChatBot and Email by Zapier, automating your workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

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Frequently Asked Questions about ChatBot + Email by Zapier integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ChatBot and Email by Zapier

How do I set up a trigger for a ChatBot message in Zapier?

To set up a trigger for a ChatBot message in Zapier, you'll need to choose 'ChatBot' as your trigger app and select the specific event, such as 'New Message Posted to Channel'. After setting your desired conditions, connect your ChatBot account and test the trigger to ensure it pulls in data correctly.

Can I send emails automatically using Zapier when someone interacts with my ChatBot?

Yes, you can send emails automatically using Zapier by creating a zap that uses 'ChatBot' as the trigger and 'Email by Zapier' as the action. Set up your ChatBot event, such as 'User Sends a Message', and define the details of the email you want to send out.

What kind of information can be included in an email sent via this integration?

In an email sent through the ChatBot and Email by Zapier integration, you can include various dynamic fields from the ChatBot interaction like user name, message content, timestamps and any other custom fields that are captured during the conversation.

Are there any limitations on sending emails through Email by Zapier when integrated with ChatBot?

When using Email by Zapier with ChatBot integration, be aware that there is a cap on sending ten emails every fifteen minutes per zap. Also, pay attention to formatting limits on attachments or HTML content within your messages.

Is it possible to delay sending an email after receiving a trigger from ChatBot?

You can delay actions in your workflow with tools like 'Delay by Zapier'. This allows you to wait for minutes or even days before sending out your email after receiving a message from ChatBot.

How complex can my automated workflows get when using these two platforms together?

You can create complex workflows involving conditional logic paths with our Formatter or Paths features. This might include filtering specific types of messages or escalating responses based on keywords before triggering an email.

Do I need coding skills to integrate and automate between ChatBot and Email by Zapier?

No coding skills are necessary. Our platform offers user-friendly interfaces with drag-and-drop functionality for setting triggers and actions, making it accessible even if you're new to automation tools.

Practical ways you can use ChatBot and Email by Zapier

Receive an email alert for ChatBot inquiries.

When a ChatBot interaction occurs, such as a customer asking about your services, Zapier automatically sends you an email notification. This allows you to stay responsive to business inquiries without needing to monitor the ChatBot constantly.

Business Owner
Monitor important ChatBot messages with email alerts.

Critical messages from your ChatBot, such as bug reports or system issues submitted by users, trigger an email notification via Zapier. This ensures the IT team immediately knows about issues to address them promptly.

IT
Send an email follow-up for new ChatBot leads.

When a user interacts with your ChatBot and their message meets specific criteria (like a sales inquiry), Zapier will automatically send them a follow-up email. This ensures no lead goes unattended, improving the customer experience and helping to drive conversions.

Marketing & Marketing Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
  • Email by Zapier triggers, actions, and search
    New Inbound Email

    Triggers when an email is forwarded to your own custom

    Trigger
    Instant
    Try It
    • Zap_id
    • Free_test_limitation
    • To
      Required
    • Subject
      Required
    • Body (HTML or Plain)
      Required
    • Attachment
    • From_name
    • Reply_to
    • Cc
    • Bcc
    • Force Linebreaks?
    • Enable read receipts?
    Action
    Write

Learn how to automate ChatBot on the Zapier blog

Learn how to automate Email by Zapier on the Zapier blog

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About ChatBot
ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
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About Email by Zapier
Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
Related categories

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