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Chatbase + Zendesk

Create Zendesk tickets from new Chatbase form submissions

When a new form submission occurs in Chatbase, creating a ticket in Zendesk can be a manual and time-consuming task. Simplify and speed up this process with this workflow that instantly generates a new Zendesk ticket from Chatbase form submissions. Not only does this aid in quicker customer service, it also ensures no request goes unnoticed, enhancing your overall business efficiency and customer experience.

When a new form submission occurs in Chatbase, creating a ticket in Zendesk can be a manual and time-consuming task. Simplify and speed up this process with this workflow that instantly generates a new Zendesk ticket from Chatbase form submissions. Not only does this aid in quicker customer service, it also ensures no request goes unnoticed, enhancing your overall business efficiency and customer experience.

  1. When this happens...
    ChatbaseChatbase
    Form Submission

    Triggers when a form is submitted.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • Chatbot IDRequired

    Trigger
    Instant
    Try It
    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • MessageRequired

    • Chatbot IDRequired

    • Model

    • Conversation ID

    Action
    Write
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
chatbase logo
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About Chatbase

With Chatbase, you can create a custom GPT chatbot that knows your data. Upload a pdf or a link and get a chatbot that has the info on it.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Triggers & Actions