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How Zapier works

Zapier makes it easy to integrate Chatbase with Google Sheets - no code necessary. See how you can get setup in minutes.

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Chatbase logo
Chatbase
Chatbase logo
Chatbase
1. Choose trigger event
Google Sheets logo
Google Sheets
Google Sheets logo
Google Sheets
2. Choose action
Chatbase logo
1. Select the event
Setup
Test
Chatbase logo
Chatbase
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Form Submission" from Chatbase.

Add your action

An action happens after the trigger—such as "Create Spreadsheet Column" in Google Sheets.

You’re connected!

Zapier seamlessly connects Chatbase and Google Sheets, automating your workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Chatbase + Google Sheets integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Chatbase and Google Sheets

What is the first step to integrate Chatbase with Google Sheets?

The first step to integrate Chatbase with Google Sheets is to set up a Zap in your Zapier account. You start by selecting Chatbase as the trigger app and choosing an appropriate event that you want to trigger the integration.

How can I use new responses from Chatbase as a trigger for Google Sheets actions?

You can configure a trigger in Chatbase for new responses, which can then initiate actions in Google Sheets, such as adding a row or updating a cell, thereby ensuring your data is automatically updated without manual intervention.

What kind of data can be transferred from Chatbase to Google Sheets?

You can transfer various types of data from Chatbase to Google Sheets, including user messages, bot responses, timestamps, and chat metrics. This allows for comprehensive tracking and analysis within your spreadsheet.

Is it possible to update existing Google Sheet entries using information from Chatbase?

Yes, when setting up the integration, you can specify actions in Google Sheets that involve updating existing rows or cells based on incoming data from Chatbase. This requires defining lookup values within your zap configuration.

How do I handle errors in automation between Chatbase and Google Sheets?

If there are errors in your automation between Chatbase and Google Sheets, our platform provides logs where you can review error details. These logs will guide you through adjusting your triggers or actions accordingly.

Can I activate multiple triggers for different events in Chatbase?

Yes, you can activate multiple triggers for different events occurring in Chatbase. Each trigger-event pair can be set up independently within your Zapier account to perform unique actions in Google Sheets.

Do I need coding skills to connect Chatbase with Google Sheets using Zapier?

No coding skills are required. The integration between Chatbase and Google Sheets via our platform is designed to be user-friendly with intuitive setup steps outlined within the Zap editor interface.

Practical ways you can use Chatbase and Google Sheets

Log chatbot interactions in Google Sheets

When a form is submitted within Chatbase, Zapier automatically logs the interaction in a specified Google Sheets file. This creates a centralized record of chatbot activity for improved tracking and analysis.

Business Owner
Capture lead details from chatbot to Google Sheets

When a prospective customer submits a form on Chatbase, Zapier adds their details to a lead tracking sheet in Google Sheets. This makes it easier for marketing teams to organize and prioritize lead follow-ups.

Marketing & Marketing Ops
Track chatbot usage in project sheets

When a Chatbase form is submitted, Zapier updates the relevant project spreadsheet in Google Sheets. This ensures your team has up-to-date data on client interactions, supporting better decision-making and planning.

Project Management

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Chatbot ID
      Required
    Trigger
    Instant
    Try It
    • Drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    Trigger
    Polling
    Try It
    • No_team_drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    • Trigger column
    Trigger
    Instant
    Try It
    • Message
      Required
    • Chatbot ID
      Required
    • Model
    • Conversation ID
    Action
    Write
    • No_team_drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    Trigger
    Instant
    Try It
    • Drive
    • Spreadsheet
      Required
    • Worksheet
      Required
    • Trigger column
    Trigger
    Polling
    Try It
    • Drive
    • Spreadsheet
      Required
    Trigger
    Polling
    Try It

Learn how to automate Chatbase on the Zapier blog

Learn how to automate Google Sheets on the Zapier blog

chatbase logo
chatbase logo
About Chatbase
With Chatbase, you can create a custom GPT chatbot that knows your data. Upload a pdf or a link and get a chatbot that has the info on it.
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google-sheets logo
About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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