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  • Zendesk logoZendesk logo

Chargebee + Zendesk

Create Zendesk tickets when Chargebee subscriptions are paused

Stay on top of your customer service needs with this handy workflow. Whenever a subscription is paused in Chargebee, it will generate a new ticket in Zendesk. This automatic response ensures your support team never misses a query, keeping your customer satisfaction rates high. Consistently follow up on paused subscriptions quickly and efficiently, enhancing your business operations.

Stay on top of your customer service needs with this handy workflow. Whenever a subscription is paused in Chargebee, it will generate a new ticket in Zendesk. This automatic response ensures your support team never misses a query, keeping your customer satisfaction rates high. Consistently follow up on paused subscriptions quickly and efficiently, enhancing your business operations.

  1. When this happens...
    ChargebeeChargebee
    Subscription Pause

    Triggers when a subscription is paused.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

  • Chargebee triggers, actions, and search

    Payment Method Updates

    Triggers when a payment method is updated.

    Trigger
    Instant
    Try It
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About Chargebee

Chargebee is a subscription management and recurring billing solution used by businesses to customize subscription billing workflows.

Related categories

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories