Channels + Zendesk
Create Zendesk tickets from new missed incoming calls in Channels
Sometimes you are not able to take a call. With this integration, you won't have to worry, as every missed call in Channels will create a new ticket in Zendesk. Thanks to that you'll be always up to date and ready to call back.
Sometimes you are not able to take a call. With this integration, you won't have to worry, as every missed call in Channels will create a new ticket in Zendesk. Thanks to that you'll be always up to date and ready to call back.
- When this happens...New Missed Incoming Call
Triggers when an incoming call has been missed.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About Channels
Channels is a data-driven phone system that lets you make and take calls directly in the browser.
Related categories
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
