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How Zapier works

Zapier makes it easy to integrate Canny with Dovetail - no code necessary. See how you can get setup in minutes.

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Canny
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Canny
1. Choose trigger event
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Dovetail
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Dovetail
2. Choose action
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1. Select the event
Setup
Test
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Canny
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Comment" from Canny.

Add your action

An action happens after the trigger—such as "Add Data Point to Channel" in Dovetail.

You’re connected!

Zapier seamlessly connects Canny and Dovetail, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Board
    Trigger
    Instant
    Try It
    • Board
    Trigger
    Instant
    Try It
    • Author ID
      Required
    • Internal
    • Post ID
      Required
    • Value
      Required
    Action
    Write
    • Board
    Trigger
    Instant
    Try It
    • Post ID
      Required
    • Changer ID
      Required
    • Should Notify Voters?
      Required
    • Status
      Required
    Action
    Write
    • Email
    • Name
      Required
    • User ID
    • id
    Action
    Write

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Canny and Dovetail to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Make work flow with AI

Level up your Canny to Dovetail integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Canny + Dovetail integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Canny and Dovetail

How do I set up a Canny and Dovetail integration?

To integrate Canny with Dovetail, you can use automation platforms like Zapier. The initial step involves selecting Canny as the trigger app and defining a trigger event such as 'New Post'. Then, choose Dovetail as the action app with a corresponding action event like 'Create Highlight' to complete the setup.

What triggers are available for Canny when integrating with Dovetail?

When integrating Canny with Dovetail, available triggers in Canny include events like 'New Post', 'New Comment', and 'Post Status Change'. These can be used to initiate actions within Dovetail in response to these events.

Does integrating Canny with Dovetail require coding skills?

No, integrating Canny with Dovetail does not require coding skills. Our platform provides an intuitive interface that allows you to connect apps using triggers and actions without needing to write any code.

Can I customize action events in Dovetail based on specific triggers from Canny?

Yes, after selecting a trigger event from Canny such as 'New Comment', you can choose tailored actions within Dovetail like 'Add Tag to Entry' or 'Create Insight'. This ensures that the data flow aligns exactly with your workflow needs.

Is real-time data synchronization possible between Canny and Dovetail through integration?

While immediate synchronization might depend on the specific configuration, our system is designed to handle data transfers efficiently, ensuring timely updates between Canny and Dovetail when set up correctly.

What types of data can be transferred from Canny to Dovetail through an integration?

Through integration, various types of data such as user feedback posts, comments, and status updates can be selectively transferred from Canny into relevant sections or entries within Dovetail for analysis or record keeping.

Can multiple triggers be set up for different actions in a single integration between Canny and Dovetail?

Yes, you can configure multiple triggers such as 'New Post' or 'Post Status Change' in a single integration setup. Each trigger can lead to different action sequences in Dovetail depending on your requirements.

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About Canny
Canny is a user feedback tool that lets you keep track of all of your user feedback in one organized place.
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About Dovetail
Dovetail is an AI-first customer insights hub that combines feedback and research to create a single source of truth for customer knowledge.
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