Connect Calendly and Zendesk to unlock the power of automation

To set up the Calendly and Zendesk integration, navigate to our integration platform and select both apps from our available services. You'll be able to configure triggers, such as a new Calendly event, and link them to actions in Zendesk, like creating a support ticket. Follow the guided setup process for detailed steps.

Yes, you can trigger the creation of a Zendesk ticket automatically when an event is scheduled in Calendly. This is done by setting up a trigger for new events in Calendly and mapping it to an action that creates tickets in Zendesk.

Absolutely, if a meeting gets canceled in Calendly, you can set this as a trigger to update an existing ticket in Zendesk. You'd configure this flow by selecting 'event cancellation' as your trigger which will prompt an action like updating or tagging the relevant ticket in Zendesk.

We offer options on how to handle multiple event creations for one contact. You can either create separate tickets for each event or merge updates into one existing ticket. Setup allows these specifications under the action step while configuring your integrations.

Yes, you can configure our platform to send automatic notifications through Zendesk whenever there's a new appointment on Calendly. Set up a trigger for new events in Calendly and define your notification actions within Zendesk's settings.

The integration does support syncing cancellations from Calendly to reflect accurately onto Zendisk tickets, ensuring all records are consistently updated across both platforms using triggers and actions.

While most common data fields are compatible between Calendly and our setup with Zendesk, custom field compatibility may depend on how they are configured within your account settings. Be sure specific fields are mapped correctly during initial integration setup.