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How Zapier works

Zapier makes it easy to integrate Brevo with Salesforce - no code necessary. See how you can get setup in minutes.

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Brevo
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Brevo
1. Choose trigger event
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Salesforce
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Salesforce
2. Choose action
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1. Select the event
Setup
Test
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Brevo
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Campaign Status" from Brevo.

Add your action

An action happens after the trigger—such as "Add Contact to Campaign" in Salesforce.

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Zapier seamlessly connects Brevo and Salesforce, automating your workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Brevo + Salesforce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Brevo and Salesforce

How do I set up a Brevo Salesforce integration?

Setting up a Brevo Salesforce integration involves configuring triggers and actions in our platform. You will need to authenticate both your Brevo and Salesforce accounts, then choose the specific triggers such as new contacts in Salesforce and corresponding actions in Brevo like adding these contacts to a mailing list.

What are the trigger options available for this integration?

We offer various trigger options for the Brevo and Salesforce integration, including new lead creation, contact updates, or account changes in Salesforce that can initiate actions in Brevo like sending an email or updating a contact list.

Can I customize actions for different triggers?

Yes, you can customize the actions based on different triggers. For example, when a lead is updated in Salesforce, you can choose to update the contact information in your Brevo account immediately.

Do I need any technical skills to integrate Brevo with Salesforce?

No advanced technical skills are required. Our platform offers a user-friendly interface where you can easily select your desired triggers and actions between Brevo and Salesforce without writing any code.

Is it possible to test the integration setup before going live?

Yes, there is an option to test the integration setup. We recommend testing each trigger-action pair to ensure that data flows correctly between Brevo and Salesforce as expected before activating it for live operations.

How do I handle failed tasks during integration?

In case of any failed tasks during the integration process, our platform provides detailed logs and notifications that help diagnose issues. You can also set up automatic retries for certain triggers or manually retry them through your dashboard.

Can the integration handle bulk data transfers from Salesforce to Brevo?

While individual triggers typically handle one record at a time, it's possible to configure bulk data transfers by setting appropriate batch operations or using scheduled triggers tailored for larger data sets within our platform's capabilities.

Practical ways you can use Brevo and Salesforce

Sync new Brevo subscribers to Salesforce.

When a new contact subscribes to a specific Brevo list, Zapier will create a corresponding contact record in Salesforce. This automation bridges your marketing and sales efforts, ensuring every new opt-in is properly tracked and nurtured to drive conversions.

Business Owner
Log email hard bounces in a centralized audit trail.

When a Brevo transactional email hard bounces, Zapier can log the event as a new record in Salesforce. This provides IT professionals with centralized visibility over email deliverability issues and supports troubleshooting email-related problems more efficiently.

IT
Update Salesforce contacts when a marketing email bounces.

When a marketing email from a Brevo campaign bounces, Zapier will automatically update the associated contact record in Salesforce. This prevents wasted marketing efforts by helping you focus on valid, reachable email contacts and keeping your CRM database accurate.

Marketing & Marketing Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Campaign Status
      Required
    Trigger
    Polling
    Try It
    • Description of the webhook to be displayed in Brevo
    • Return all contact data
    Trigger
    Instant
    Try It
    • Description of the webhook to be displayed in Brevo
    • Return all contact data
    Trigger
    Instant
    Try It
    • Description of the webhook to be displayed in Brevo
    • Return all contact data
    Trigger
    Instant
    Try It
    • Description of the webhook to be displayed in Brevo
    • List Name
      Required
    • Return all contact data
    Trigger
    Instant
    Try It
    • Description of the webhook to be displayed in Brevo
    Trigger
    Instant
    Try It
    • Description of the webhook to be displayed in Brevo
    • Return all contact data
    Trigger
    Instant
    Try It

Learn how to automate Brevo on the Zapier blog

Learn how to automate Salesforce on the Zapier blog

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About Brevo
Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses grow.
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About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
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