Azure DevOps + ManageEngine ServiceDesk Plus Cloud

Create announcements in ManageEngine ServiceDesk Plus Cloud for new work items in Azure DevOps

Boost your team communication and efficiency with this automation. When a new work item occurs in Azure DevOps, a corresponding announcement is instantly created in ManageEngine ServiceDesk Plus Cloud. Enhance your workflow, keep everyone informed and help expedite issue resolution with this seamless connection between Azure DevOps and ManageEngine ServiceDesk Plus Cloud.

When this happens...
New Work Item
Triggers when a work item is created.
TriggerInstant
automatically do this!
Create Announcement
Sends an announcement to all users.
ActionWrite

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Supported triggers and actions

- Build DefinitionRequired
- Build Status
- ProjectRequired
Trigger
Instant
Try It
- ProjectRequired
- Repository
- Branch
Trigger
Instant
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- ProjectRequired
- Area Path
- Work Item Type
Trigger
Instant
Try It
- ProjectRequired
- Build DefinitionRequired
Action
Write
- ProjectRequired
- Work Item TypeRequired
- Work ItemRequired
- Do you want to supress notifications for this update?
Action
Write

- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- ProjectRequired
- TeamRequired
- Would you like to setup the query here or use an existing query?Required
- ProjectRequired
- TypeRequired
- TitleRequired
- Area
- Iteration
- Assigned To
- Description
Action
Search or write

- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
Try It
- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Trigger
Instant
Try It
Create Change
Creates a new change.
Action
Write
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write

- ProjectRequired
- PathRequired
Trigger
Instant
Try It
- ProjectRequired
- Area Path
- Work Item Type
- Contains StringRequired
Trigger
Instant
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- ProjectRequired
- Area Path
- Work Item Type
- Changed Field
Trigger
Instant
Try It
- ProjectRequired
- TypeRequired
- TitleRequired
- Area
- Iteration
- Assigned To
- Description
Action
Write
- ProjectRequired
- Work Item NumberRequired
- LinkRequired
- Comment
Action
Write
- ProjectRequired
- TeamRequired
- Would you like to setup the query here or use an existing query?Required
Action
Search
- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
- Custom Field
Trigger
Polling
Try It
- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
Try It
- TitleRequired
- DescriptionRequired
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
Action
Write
Create Request
Creates a new request.
Action
Write
Update Request
Updates an existing request.
Action
Write
- Request IDRequired
Action
Search

About Azure DevOps

Azure DevOps is where teams manage, develop, and deliver software in the cloud. Azure DevOps provides free, private Git project hosting for up to 5 users, project and test management tools, build and CI, and team collaboration. Connect using the development tools of your choice, including Visual Studio, Eclipse, Xcode, and more.