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Atera + Slack

Send channel messages in Slack for new tickets created in Atera

When a new ticket is created in Atera, it's crucial to promptly notify the team. With this workflow, you can ensure that your team is instantly informed on Slack when there's a new ticket in Atera. This helps enhance communication and reduces response time, keeping your customer support process running smoothly.

When a new ticket is created in Atera, it's crucial to promptly notify the team. With this workflow, you can ensure that your team is instantly informed on Slack when there's a new ticket in Atera. This helps enhance communication and reduces response time, keeping your customer support process running smoothly.

  1. When this happens...
    AteraAtera
    New Ticket Created

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

  • Atera triggers, actions, and search

    AI Technician Comment Added

    Triggers when an AI technician comment is added to an AI conversation.

    Trigger
    Instant
    Try It
  • Atera triggers, actions, and search

    Autopilot Conversation Escalated

    Triggers when a new Autopilot conversation is escalated.

    Trigger
    Instant
    Try It
  • Atera triggers, actions, and search

    Autopilot Conversation Summary Created

    Triggers when a new conversation summary is created in Autopilot.

    Trigger
    Instant
    Try It
  • Atera triggers, actions, and search

    Autopilot Conversation Created

    Triggers when a new Autopilot conversation is created.

    Trigger
    Instant
    Try It
  • Atera triggers, actions, and search

    Autopilot Conversation Status Updated

    Triggers when a new Autopilot conversation status is updated.

    Trigger
    Instant
    Try It
  • Atera triggers, actions, and search

    Autopilot Conversation Title Created

    Triggers when a new Autopilot conversation title is updated.

    Trigger
    Instant
    Try It
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About Atera

Atera is an all-in-one IT management platform powered by Action AI to manage, patch, and secure every endpoint.

Related categories

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Related categories

Triggers & Actions