Atera + Microsoft Teams
Create chats and send messages in Microsoft Teams for new tickets in Atera
Streamline your IT support process with this automation. Once a new ticket is created in Atera, it will initiate a chat and send a message in Microsoft Teams. This workflow makes it easier to communicate urgent issues, improving reaction time and service to your clients. Use this to ensure your IT team stays connected and on top of every support ticket that comes in.
Streamline your IT support process with this automation. Once a new ticket is created in Atera, it will initiate a chat and send a message in Microsoft Teams. This workflow makes it easier to communicate urgent issues, improving reaction time and service to your clients. Use this to ensure your IT team stays connected and on top of every support ticket that comes in.
- When this happens...New Ticket Created
Triggers when a new ticket is created.
- automatically do this!Create Chat and Send Message
Creates a new chat (one-on-one or group) and sends an initial message.
- Free forever for core features
- 14 day trial for premium features & apps
AI Technician Comment Added
Triggers when an AI technician comment is added to an AI conversation.
Try ItAlert Resolved
Triggers when alert resolved in Atera.
Try ItAutopilot Conversation Escalated
Triggers when a new Autopilot conversation is escalated.
Try ItAutopilot Conversation Summary Created
Triggers when a new conversation summary is created in Autopilot.
Try It
New Alert Created
Triggers when a new alert is created.
Try ItAutopilot Conversation Created
Triggers when a new Autopilot conversation is created.
Try ItAutopilot Conversation Status Updated
Triggers when a new Autopilot conversation status is updated.
Try ItAutopilot Conversation Title Created
Triggers when a new Autopilot conversation title is updated.
Try It
