Send emails via Gmail for every new ticket created in Atera
Embrace an efficient way of managing your customer service communication. When a new ticket is created in Atera, this workflow instantly crafts an email in Gmail, notifying all relevant parties about the new development. This ensures prompt replies, saves you from the repetitive task of drafting emails, and helps in maintaining seamless customer service.
Embrace an efficient way of managing your customer service communication. When a new ticket is created in Atera, this workflow instantly crafts an email in Gmail, notifying all relevant parties about the new development. This ensures prompt replies, saves you from the repetitive task of drafting emails, and helps in maintaining seamless customer service.
- When this happens...New Ticket Created
Triggers when a new ticket is created.
- automatically do this!Send Email
Triggers when a new email appears in the specified mailbox.
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AI Technician Comment Added
Triggers when an AI technician comment is added to an AI conversation.
Try ItAlert Resolved
Triggers when alert resolved in Atera.
Try ItAutopilot Conversation Escalated
Triggers when a new Autopilot conversation is escalated.
Try ItAutopilot Conversation Summary Created
Triggers when a new conversation summary is created in Autopilot.
Try It
New Alert Created
Triggers when a new alert is created.
Try ItAutopilot Conversation Created
Triggers when a new Autopilot conversation is created.
Try ItAutopilot Conversation Status Updated
Triggers when a new Autopilot conversation status is updated.
Try ItAutopilot Conversation Title Created
Triggers when a new Autopilot conversation title is updated.
Try It