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AskNicely + Gmail + Filter by Zapier

Send Gmail emails for new AskNicely responses with scores of less than 7

Make sure your team can take immediate action if you receive negative feedback from your NPS survey. Use this Zap to automatically send Gmail emails when you receive a new AskNicely response that gives you a score of 6 or less. That way, you can reach out to that customer right away and give them the support they need.

Make sure your team can take immediate action if you receive negative feedback from your NPS survey. Use this Zap to automatically send Gmail emails when you receive a new AskNicely response that gives you a score of 6 or less. That way, you can reach out to that customer right away and give them the support they need.

  1. When this happens...
    AskNicelyAskNicely
    New Response

    Triggers when a customer responds with a score or comment.

    TriggerInstant
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this!
    GmailGmail
    Send Email

    Triggers when a new email appears in the specified mailbox.

    ActionWrite
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Supported triggers and actions

    • EmailRequired

    • Name

    • Segment

    Action
    Write
    • Only continue if...Required

    Action
    Filter
    • Label or mailboxRequired

    Trigger
    Polling
    Try It
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About AskNicely

AskNicely is a simple way to measure and improve customer happiness using the Net Promoter Score® (NPS) framework.

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gmail logo

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Related categories

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About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

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Triggers & Actions