Asana + Freshdesk

Create Freshdesk tickets when new tags are added to Asana tasks

When a new tag gets added to a task in Asana, this automation will instantly create a corresponding ticket in Freshdesk. This is a streamlined way to maintain efficiency between your project management and customer support teams, ensuring necessary actions are actioned quickly and no task goes unnoticed. Instead of manually transferring information between apps, this workflow guarantees the seamless flow of information.

When a new tag gets added to a task in Asana, this automation will instantly create a corresponding ticket in Freshdesk. This is a streamlined way to maintain efficiency between your project management and customer support teams, ensuring necessary actions are actioned quickly and no task goes unnoticed. Instead of manually transferring information between apps, this workflow guarantees the seamless flow of information.

  1. When this happens...
    AsanaAsana
    Tag Added to Task

    Triggered when a Tag is added to a Task.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

    • WorkspaceRequired

    • ProjectRequired

    Trigger
    Instant
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    • WorkspaceRequired

    Trigger
    Instant
    Try It
    • WorkspaceRequired

    • ProjectRequired

    Trigger
    Instant
    Try It
asana logo
asana logo

About Asana

Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.
Learn more

Related categories

  • Project Management

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freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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  • Customer Support

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