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  • Zendesk logoZendesk logo

Airtable + Zendesk

Create records in Airtable with line item support each time new tickets appear in Zendesk

Boost your customer service workflow with this Zendesk and Airtable integration. Anytime a new ticket is generated in Zendesk, it swiftly captures the essential details and transposes them into your Airtable records. This process ensures your team always has up-to-date data, fosters efficient tracking and resolution of customer tickets, and ultimately improves your customer service experience.

Boost your customer service workflow with this Zendesk and Airtable integration. Anytime a new ticket is generated in Zendesk, it swiftly captures the essential details and transposes them into your Airtable records. This process ensures your team always has up-to-date data, fosters efficient tracking and resolution of customer tickets, and ultimately improves your customer service experience.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerPolling
  2. automatically do this!
    AirtableAirtable
    Create Records (Advanced)

    Create up to 10 new records (supports line items).

    ActionWrite
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Supported triggers and actions

    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
airtable logo
airtable logo

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Triggers & Actions