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  • Zendesk logoZendesk logo

Airtable + Zendesk

Update Zendesk tickets with new or updated records from Airtable

Keep your customer service up to speed with this workflow. Whenever there is a new or updated record in Airtable, it will prompt an update in a corresponding ticket in Zendesk. It ensures that your customer service team always has the most accurate, up-to-date information at their fingertips. This is a simple, efficient way to streamline your business processes and improve your customer service response time.

Keep your customer service up to speed with this workflow. Whenever there is a new or updated record in Airtable, it will prompt an update in a corresponding ticket in Zendesk. It ensures that your customer service team always has the most accurate, up-to-date information at their fingertips. This is a simple, efficient way to streamline your business processes and improve your customer service response time.

  1. When this happens...
    AirtableAirtable
    New or Updated Record

    Triggers when a record is created or updated.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

    • BaseRequired

    • TableRequired

    • Limit to View

    • Include attachment content

    Trigger
    Polling
    Try It
    • BaseRequired

    • TableRequired

    Action
    Write
    • BaseRequired

    • TableRequired

    • Help Text

    • Primary lookup fieldRequired

    • Secondary lookup field

    Action
    Write
    • BaseRequired

    • TableRequired

    • RecordRequired

    Action
    Write
    • Help Text

    • BaseRequired

    • TableRequired

    • Last modified time columnRequired

    • Limit to view

    • Include file contents?

    Trigger
    Polling
    Try It
    • Cache Copy

    • BaseRequired

    • TableRequired

    Action
    Write
    • BaseRequired

    • TableRequired

    • RecordRequired

    Action
    Write
    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
airtable logo
airtable logo

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Triggers & Actions