Skip to content
  • Airtable logoAirtable logo
  • Zendesk logoZendesk logo

Airtable + Zendesk

Create Zendesk tickets for new Airtable records

Efficiently manage your customer support by automatically creating tickets in Zendesk when new records are added to Airtable. With this workflow, each time a new record is added to the selected Airtable base, a corresponding ticket will be created in your Zendesk account, helping you to stay organized and respond to customer issues faster. Streamline your support process and ensure no request gets overlooked with this seamless integration between Airtable and Zendesk.

Efficiently manage your customer support by automatically creating tickets in Zendesk when new records are added to Airtable. With this workflow, each time a new record is added to the selected Airtable base, a corresponding ticket will be created in your Zendesk account, helping you to stay organized and respond to customer issues faster. Streamline your support process and ensure no request gets overlooked with this seamless integration between Airtable and Zendesk.

  1. When this happens...
    AirtableAirtable
    New Record

    Triggers when a new record is created or new or existing records when first added to a selected view.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • BaseRequired

    • TableRequired

    • Limit to View

    • Include attachment content

    Trigger
    Polling
    Try It
    • BaseRequired

    • TableRequired

    Action
    Write
    • BaseRequired

    • TableRequired

    • Help Text

    • Primary lookup fieldRequired

    • Secondary lookup field

    Action
    Write
    • BaseRequired

    • TableRequired

    • RecordRequired

    Action
    Write
    • Help Text

    • BaseRequired

    • TableRequired

    • Last modified time columnRequired

    • Limit to view

    • Include file contents?

    Trigger
    Polling
    Try It
    • Cache Copy

    • BaseRequired

    • TableRequired

    Action
    Write
    • BaseRequired

    • TableRequired

    • RecordRequired

    Action
    Write
    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
airtable logo
airtable logo

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Triggers & Actions