Airtable + Freshdesk

Create Freshdesk tickets from new Airtable records

Effortlessly manage customer support by transforming new records in Airtable into tickets in Freshdesk with this seamless workflow. Every time a new record is added in Airtable, a ticket will be created in Freshdesk, ensuring your support team promptly addresses your customer's needs. Stay organized and improve your response time with this powerful automation.

Effortlessly manage customer support by transforming new records in Airtable into tickets in Freshdesk with this seamless workflow. Every time a new record is added in Airtable, a ticket will be created in Freshdesk, ensuring your support team promptly addresses your customer's needs. Stay organized and improve your response time with this powerful automation.

  1. When this happens...
    AirtableAirtable
    New Record

    Triggers when a new record is created or new or existing records when first added to a selected view.

    TriggerPolling
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

    • Help Text

    • BaseRequired

    • TableRequired

    • Last modified time columnRequired

    • Limit to view

    • Include file contents?

    Trigger
    Polling
    Try It
    • Cache Copy

    • BaseRequired

    • TableRequired

    Action
    Write
    • BaseRequired

    • TableRequired

    • RecordRequired

    Action
    Write
    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
airtable logo
airtable logo

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.
Learn more

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  • Databases

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freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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