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Set up your first integration
Quickly connect Acuity Scheduling to Mailchimp with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Acuity Scheduling with Mailchimp - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Appointment Start" from Acuity Scheduling.
Add your action
An action happens after the trigger—such as "Archive Subscriber" in Mailchimp.
You’re connected!
Zapier seamlessly connects Acuity Scheduling and Mailchimp, automating your workflow.
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Frequently Asked Questions about Acuity Scheduling + Mailchimp integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Acuity Scheduling and Mailchimp
How do I connect Acuity Scheduling with Mailchimp using Zapier?
To integrate Acuity Scheduling with Mailchimp, you’ll first need to sign into your Zapier account. From there, you can set up a Zap where Acuity is the trigger app and Mailchimp is the action app. You'll select a trigger event in Acuity, like 'New Appointment,' and an action in Mailchimp, such as 'Add/Update Subscriber.' Follow the on-screen steps to authorize both accounts and map the fields you wish to sync.
Can I update my Mailchimp subscribers automatically after an appointment is booked in Acuity?
Yes, once integrated, every time a new appointment is scheduled in Acuity Scheduling, a subscriber can be automatically updated or added in Mailchimp. You set this up by creating a Zap that triggers on 'New Appointment' in Acuity and performs the action 'Add/Update Subscriber' in Mailchimp.
Is it possible to tag subscribers in Mailchimp based on different types of appointments booked through Acuity?
Absolutely! When setting up your Zap, you can use filters or paths to apply different tags to subscribers based on the appointment type. This means whenever a specific type of appointment is booked in Acuity Scheduling, you can tag your subscribers accordingly in Mailchimp.
What happens if there are errors during the integration process between Acuity and Mailchimp?
If any errors occur during the integration process, our platform will notify you via email or through your Zapier dashboard. You can then troubleshoot these errors by checking connections and ensuring that all fields are properly mapped.
How do I ensure my customer data remains secure while syncing between Acuity Scheduling and Mailchimp?
Data security is paramount for us. Both Acuity Scheduling and Mailchimp use secure APIs for integration through Zapier. We recommend regularly updating your password and using two-factor authentication where possible for added security.
Can I send automated emails from Mailchimp based on appointments scheduled through Acuity?
Yes, you can set up an automated email campaign triggered by events such as ‘Appointment Scheduled’ or ‘Appointment Canceled’ in Acuity through our integration with Mailchimp. This allows you to send confirmation emails or other messages related to their bookings.
Are there limitations on how much data I can sync between Acuity and Mailchimp?
While we strive to offer seamless data transfer between applications, note that each platform’s API may have limits concerning syncing frequency or volume of data per request. It’s wise to check both platforms’ documentation for specific usage limits.
Practical ways you can use Acuity Scheduling and Mailchimp
Add new Acuity clients to Mailchimp mailing list
When a new appointment is scheduled in Acuity, Zapier adds the client to a Mailchimp audience. This ensures that business owners can immediately connect with customers through newsletters or promotions, saving manual data entry and supporting customer retention by keeping communication centralized.
Business OwnerSend marketing emails to rescheduled clients
Whenever an appointment is rescheduled in Acuity Scheduling, Zapier updates the client's record in Mailchimp and triggers a marketing email tailored to their new appointment date. This helps marketing teams ensure timely communication and might boost customer satisfaction by keeping them informed.
Marketing & Marketing OpsNotify project team about changes to client appointments
If a client appointment in Acuity Scheduling is rescheduled or canceled, Zapier triggers an automated email via Mailchimp to notify relevant project stakeholders. This ensures project teams remain informed of any schedule changes that could impact workloads or timelines.
Project ManagementSupported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Time Before (Unit)
- Appointment Type
- Calendar
- Time BeforeRequired
Try ItTriggerPolling- Calendar
- Appointment Type
Try ItTriggerInstant- New Product Order
Triggers when a new order is completed.
Try ItTriggerInstant - PackageRequired
- Certificate Code
- Email Address
ActionWrite
- Calendar
- Appointment Type
Try ItTriggerInstant- Calendar
- Appointment Type
Try ItTriggerInstant- CouponRequired
- Certificate Code
ActionWrite- Calendar
- Start Date and TimeRequired
- End Date and TimeRequired
- Notes
ActionWrite
