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Zapier makes it easy to integrate ActiveCampaign with Zoho CRM - no code necessary. See how you can get setup in minutes.

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ActiveCampaign
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ActiveCampaign
1. Choose trigger event
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Zoho CRM
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Zoho CRM
2. Choose action
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1. Select the event
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ActiveCampaign
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New or Updated Custom Object Record" from ActiveCampaign.

Add your action

An action happens after the trigger—such as "Add Attachment" in Zoho CRM.

You’re connected!

Zapier seamlessly connects ActiveCampaign and Zoho CRM, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Custom Object
      Required
    • Trigger Events
      Required
    Trigger
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    • Task Type (Optional)
    Trigger
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  • ActiveCampaign triggers, actions, and search
    New Automation Webhook

    Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.

    Trigger
    Instant
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    • List
      Required
    Trigger
    Instant
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    • Custom Object
      Required
    Trigger
    Instant
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  • ActiveCampaign triggers, actions, and search
    New or Updated Account

    Triggers when a new account is added or an existing account's details are updated.

    Trigger
    Instant
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    • List
      Required
    Trigger
    Instant
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    • List
      Required
    Trigger
    Instant
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Practical ways you can use ActiveCampaign and Zoho CRM

Track new leads from ActiveCampaign in Zoho CRM

Business owners can keep their sales pipeline updated automatically by creating a workflow. When a new contact is added in ActiveCampaign, Zapier can create a corresponding contact in Zoho CRM. This reduces the manual effort of entering data into multiple systems, allowing more focus on lead conversion.

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Streamline contact data consistency

IT teams can maintain clean and consistent data by automating contact updates across platforms. For instance, when a contact detail is updated in Zoho CRM, Zapier can automatically update the contact in ActiveCampaign. This ensures data consistency, reduces errors, and eliminates the need for manual synchronization.

IT
Sync email campaign activity to Zoho CRM

Marketing teams can boost their efficiency by integrating email data into their CRM. With this automation, when a contact opens a campaign email in ActiveCampaign, Zapier updates the contact record in Zoho CRM with the email activity. This helps marketing teams track engagement and refine strategies, saving time spent on manual data updates.

Marketing & Marketing Ops

Learn how to automate ActiveCampaign on the Zapier blog

Learn how to automate Zoho CRM on the Zapier blog

Make work flow with AI

Level up your ActiveCampaign to Zoho CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about ActiveCampaign + Zoho CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ActiveCampaign and Zoho CRM

How do I set up the integration between ActiveCampaign and Zoho CRM?

To set up the integration between ActiveCampaign and Zoho CRM, you'll need to create a Zap in our platform. Start by choosing ActiveCampaign as your trigger app and selecting a trigger event like 'New Contact Added'. Then, choose Zoho CRM as your action app and select an action like 'Create or Update Lead.' Connect your accounts with API keys or OAuth during this process.

Can I update Zoho CRM contacts automatically when there's a change in ActiveCampaign?

Yes, you can automate updates in Zoho CRM whenever there's a change in ActiveCampaign. By setting up a trigger for an event such as 'Contact Updated' in ActiveCampaign, you can set actions to update corresponding contacts in Zoho CRM seamlessly.

What triggers are supported for ActiveCampaign in this integration?

Supported triggers for ActiveCampaign include 'New Contact Added', 'Contact Updated', or 'Tag Added to Contact'. These triggers allow you to perform specific actions on your Zoho CRM records whenever the associated event occurs.

What actions can be performed in Zoho CRM through this integration?

The integration allows you to perform various actions within Zoho CRM, such as creating or updating leads, tasks, and contacts based on specific triggers from ActiveCampaign events.

Is it possible to create tasks in Zoho CRM through ActiveCampaign activities?

Yes, by setting up the right trigger like 'Tag Added to Contact' in ActiveCampaign, our platform allows you to create tasks automatically within Zoho CRM. This ensures that important activities translate directly into actionable items within your CRM.

How can I handle duplicates when syncing contacts from ActiveCampaign to Zoho CRM?

During the setup of your Zap, you can configure it to either skip duplicates or update existing records. This is typically done by matching email addresses between systems so that only new or modified information results in changes within Zoho CRM.

Do I need any technical skills to connect these two platforms?

No technical skills are required to connect ActiveCampaign with Zoho CRM using our service. The setup process involves selecting from drop-down menus and following simple prompts. Our intuitive interface is designed so that even users without technical expertise can manage their integrations efficiently.

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About ActiveCampaign
ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.
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About Zoho CRM
Zoho CRM is an AI-powered sales CRM that empowers teams to work together better and close more deals.
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