ActiveCampaign + Zendesk
Create tickets in Zendesk from new automation webhooks in ActiveCampaign
When a new automation webhook happens in ActiveCampaign, this workflow ensures a corresponding ticket is created in Zendesk. It eliminates the need to manually track and update between these two platforms, streamlining your customer service process. It's an efficient way to keep your support team synced with marketing activities and promptly address your customers' needs.
When a new automation webhook happens in ActiveCampaign, this workflow ensures a corresponding ticket is created in Zendesk. It eliminates the need to manually track and update between these two platforms, streamlining your customer service process. It's an efficient way to keep your support team synced with marketing activities and promptly address your customers' needs.
- When this happens...New Automation Webhook
Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Custom ObjectRequired
Trigger EventsRequired
Try ItTask Type (Optional)
Try ItNew Automation Webhook
Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.
Try ItListRequired
Try It
