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Freshdesk + Google Sheets

Add new Freshdesk ticket notes to Google Sheets as rows instantly

Streamline your customer service operations by connecting Freshdesk to Google Sheets. When a new ticket note is created in Freshdesk, this workflow will add a new row in your chosen Google Sheets spreadsheet, ensuring all your customer interactions are meticulously recorded. Experience hassle-free data management and keep your team synced on ticket updates without manual entries.

Streamline your customer service operations by connecting Freshdesk to Google Sheets. When a new ticket note is created in Freshdesk, this workflow will add a new row in your chosen Google Sheets spreadsheet, ensuring all your customer interactions are meticulously recorded. Experience hassle-free data management and keep your team synced on ticket updates without manual entries.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket Note

    Triggers when a Note is added to a Ticket.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

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google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

Related categories

Triggers & Actions