Make calls in c2a for new serious Freshdesk tickets
This integration will make a call in c2a when a serious issue is reported via a new Freshdesk ticket. Thanks to this, you can immediately obtain additional information about tickets whose content meets the assumed criteria. You can configure the filter step to meet your needs.
This integration will make a call in c2a when a serious issue is reported via a new Freshdesk ticket. Thanks to this, you can immediately obtain additional information about tickets whose content meets the assumed criteria. You can configure the filter step to meet your needs.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Make Call
Creates a Call from Your terminal to specified phone number
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