Create Zendesk tickets for every ended call in RingCentral
Track your customer interactions effectively with this easy workflow. When you end a call in RingCentral, it initiates the creation of a ticket in Zendesk. This seamless process ensures you always have a record of important communications, helping improve customer service and save time for your team. Enjoy the convenience of this automated routine crafted for better efficiency in your business operations.
Track your customer interactions effectively with this easy workflow. When you end a call in RingCentral, it initiates the creation of a ticket in Zendesk. This seamless process ensures you always have a record of important communications, helping improve customer service and save time for your team. Enjoy the convenience of this automated routine crafted for better efficiency in your business operations.
- When this happens...Call Ended
Triggers when a call has been ended.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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