Microsoft Teams + Teamwork Desk
Send channel messages in Microsoft Teams for new tickets in Teamwork Desk
Stay promptly informed about new customer queries with this efficient workflow. When a new request is created in Teamwork Desk, it will instantly spark a communication in Microsoft Teams. This seamless exchange ensures you won't miss out on any new tickets, enhancing your customer response time and service quality. A smooth solution to bridge your support and communication platform.
Stay promptly informed about new customer queries with this efficient workflow. When a new request is created in Teamwork Desk, it will instantly spark a communication in Microsoft Teams. This seamless exchange ensures you won't miss out on any new tickets, enhancing your customer response time and service quality. A smooth solution to bridge your support and communication platform.
- When this happens...New Ticket
Triggers when a new ticket is created.
- automatically do this!Send Channel Message
Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.
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