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Jira Service Management + Telegram

Send messages in Telegram for new requests in Jira Service Management

Streamline your communication and respond faster to your service requests! With this workflow, each new request from Jira Service Management sends a message in the Telegram app promptly. Benefit from seamless connection between your service request system and messaging platform, reducing response time and improving overall customer service experience.

Streamline your communication and respond faster to your service requests! With this workflow, each new request from Jira Service Management sends a message in the Telegram app promptly. Benefit from seamless connection between your service request system and messaging platform, reducing response time and improving overall customer service experience.

  1. When this happens...
    Jira Service ManagementJira Service Management
    New Request

    Triggers when a request is created.

    TriggerScheduled
  2. automatically do this!
    TelegramTelegram
    Send Message

    Sends a message from your bot.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It
    • SiteRequired

    • ProjectRequired

    • Request TypeRequired

    Action
    Write
    • Chat IdRequired

    • Text Format

    • Message TextRequired

    Action
    Write
    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • Chat IdRequired

    • Poll Question TextRequired

    • Should the poll be anonymous?Required

    • Poll TypeRequired

    • How long should the poll be open?

    • Send Closed Poll?

    • Send Silently?

    • Protect Content from forwarding and saving?

    Action
    Write
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jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Learn more

Related categories

  • Customer Support
telegram logo
telegram logo

About Telegram

Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.

Related categories