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Jira Service Management + Jira Software Cloud

Create issues in Jira Software Cloud from new requests in Jira Service Management

When a new request is made in Jira Service Management, this workflow aids in creating a corresponding issue in Jira Software Cloud. It simplifies the process of issue tracking by ensuring smoother communication between the two platforms. Eliminate the need for manual data entry and streamline your project management process, making your operations more efficient.

When a new request is made in Jira Service Management, this workflow aids in creating a corresponding issue in Jira Software Cloud. It simplifies the process of issue tracking by ensuring smoother communication between the two platforms. Eliminate the need for manual data entry and streamline your project management process, making your operations more efficient.

  1. When this happens...
    Jira Service ManagementJira Service Management
    New Request

    Triggers when a request is created.

    TriggerScheduled
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It
    • SiteRequired

    • ProjectRequired

    • Request TypeRequired

    Action
    Write
    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • JQL

    • Order By

    Trigger
    Scheduled
    Try It
    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
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jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Learn more

Related categories

  • Customer Support
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jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Related categories