Send Slack channel messages for new closed Intercom conversations
Stay updated on your team's Intercom performance with this efficient workflow. When a conversation is closed in Intercom, a message will be sent to a designated Slack channel to keep everyone informed. This seamless process ensures you never miss important updates, helping your team to maintain high-quality customer support.
Stay updated on your team's Intercom performance with this efficient workflow. When a conversation is closed in Intercom, a message will be sent to a designated Slack channel to keep everyone informed. This seamless process ensures you never miss important updates, helping your team to maintain high-quality customer support.
- When this happens...New Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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